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Privacy Policy

Last updated: January 2, 2026

1. Introduction

DarkSaaS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

  • Create an account (name, email address, password)
  • Update your profile (profile photo, bio, preferences)
  • Subscribe to a paid plan (billing information processed by Stripe)
  • Contact us for support (email, message content)
  • Participate in surveys or promotions (responses, feedback)

Automatically Collected Information

When you access our service, we automatically collect certain information:

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, features used, time spent)
  • IP address and location data (approximate geographic location)
  • Cookies and similar tracking technologies (preferences, session data)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our service
  • Process your transactions and manage your subscriptions
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Send you marketing communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following situations:

Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Stripe - Payment processing (credit card information)
  • Supabase - Database and authentication services
  • Vercel - Hosting and deployment
  • Email Service Providers - Transactional and marketing emails

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government requests).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this policy. We will retain and use your information to the extent necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access - Request a copy of your personal information
  • Correction - Request correction of inaccurate information
  • Deletion - Request deletion of your personal information
  • Portability - Request transfer of your data to another service
  • Objection - Object to processing of your information
  • Restriction - Request restriction of processing
  • Withdraw Consent - Withdraw consent for processing

To exercise these rights, please contact us or use the settings in your account.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential Cookies - Required for the service to function (authentication, security)
  • Preference Cookies - Remember your settings and preferences (theme, language)
  • Analytics Cookies - Help us understand how you use the service
  • Marketing Cookies - Track your visits across websites for advertising (with consent)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the privacy policy of every site you visit.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By using our service, you consent to this transfer.

12. GDPR Compliance (EU Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • The right to access, update, or delete your information
  • The right to rectification
  • The right to object to processing
  • The right to restriction of processing
  • The right to data portability
  • The right to withdraw consent

Our legal basis for collecting and using your personal information is your consent, contract performance, or legitimate interests as outlined in this policy.

13. CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect and how we use it
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (we do not sell your data)
  • The right to non-discrimination for exercising your rights

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For material changes, we will provide a more prominent notice (including, for certain services, email notification). We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DarkSaaS Privacy Team

For any privacy-related questions or to exercise your data protection rights, please visit our contact page and select "Data Privacy" as your inquiry type.

Privacy Policy - DarkSaaS